USI - Knowledge Communication USI - Università della Svizzera italiana USI - Knowledge Communication University of St. Gallen

Publications

  • Eppler M.J., Hoffmann F., Bresciani S. (2011). New Business Models through Collaborative Idea Generation. International Journal of Innovation Management. Vol. 15 (6), 1323-1341.
  • Schmeil, A., Eppler, M.J. (2012)  A Structured Approach for Designing Collaboration Experiences for Virtual Worlds, forthcoming in: Journal of the Association for Information Systems.
  • Bresciani S., Tan M., Eppler M.J. (2012) Augmenting Communication with Visualization: Effects on Emotional and Cognitive Response IADIS International Journal on WWW/Internet. Vol. 9 (2).
  • Pfister, R.A., Eppler, M.J. (2012) The Benefits of Sketching for Knowledge Management, Journal of Knowledge Management, Vol. 16 (2).
  • Eppler, M.J., Hoffmann, F., Pfister, R. (2011) Rigor and Relevance in Management Typologies: Assessing the Quality of Qualitative Classifications. =mcm working paper, No. 1/2011, July 2011. St. Gallen: =mcm institute, University of St. Gallen.
  • Eppler, M.J., Mengis, J. (2011) Drawing Distinctions: The Visualization of Classification in Qualitative Research. =mcm working paper, No. 2/2011, July 2011. St. Gallen: =mcm institute, University of St. Gallen.
  • Eppler, M.J., Pfister, R. (2011) Sketching as a Tool for Knowledge Management: An Interdisciplinary Literature Review on its Benefits, in: Proceedings of the 11th International Conference of Knowledge Management Iknow, Graz. Best paper award.
  • Comi, A., Eppler, M.J. (2011) Visual Representations as Carriers and Symbols of Organizational Knowledge, in: Proceedings of the 11th International Conference of Knowledge Management Iknow, Graz.
  • Eppler, M.J. (2011)  What makes an Effective Knowledge Visualization? A Review of Seminal Concepts, in: Proceedings of the 15th International Conference on Information Visualization. IEEE: London.
  • Bischof, N., Comi, A., Eppler, M.J. (2011) Knowledge Visualization in Qualitative Methods – or how can I see what I say? in: Proceedings of the 15th International Conference on Information Visualization. IEEE: London.
  • Eppler, M.J., Hoffmann, F. & Bresciani, S. (2011) Generating new business models: The role of artifacts in collaborative idea generation. EURAM Annual conference, 1-4th June 2011: Tallin, Estonia.
  • Eppler, M.J., Bresciani, S. Tan, M. & Chang, K. (2011) Expanding the Boundaries of LSP Research: Using Intercultural Experiments to Examine the Role of Visual Representations in Text Comprehension and Retention. In Petersen, M. and Engberg, J. (eds.): (Re-)Conceptualising LSP Research: Methods and Aims, Bern etc.: Lang (Linguistic Insights).
  • Bresciani S., Eppler M., Tan, M., (2011) Communicating Strategy Across Cultures with Visualization: An Experimental Evaluation. Academy of Management annual meeting, 12-16 August 2011: San Antonio, Texas.
  • Bresciani S., Tan, M., Eppler M.J. (2011) Augmenting Communication with Visualization: Effects on Emotional and Cognitive Response. IADIS ICT, Society and Human Beings 2011 (ICT 2011), 20-26th July 2011: Rome, Italy.
  • Eppler, M.J., Hoffmann, F. & Bresciani, S. (2011) New Business Models through Collaborative Idea Generation. Proceedings of the XXII ISPIM Conference (International Society for Professional Innovation Management), 12-15th June 2011: Hamburg, Germany.
  • Bresciani S., Eppler M., Tan, M., (2011) The Impact of Visual Mapping on Emotion and Cognition. International Exploratory Workshop, 3-4th June, 2011: Franklin College Switzerland, Lugano.
  • Hoffmann, F., Eppler, M.J. (2011) Challenges and Visual Solutions for Strategic Business Model Innovation. In: Hülsmann, M., Pfeffermann, N. (Eds.) Strategies and Communications for Innovations. Berlin: Springer.
  • Schmeil, A., Eppler, M.J. (2011) A Framework for Avatar-Based Collaboration. in: Hinrichs, R. (Ed.) Research Handbook on Virtual Worlds. New York: Emerald.
  • Bischof, N., Eppler, M.J. (2011) Caring for Clarity in Knowledge Communication, Journal of Universal Computer Science, Vol. 17 (10), pp. 1455-1473.
  • Comi, A., Eppler, M.J. (2011) Assessing the Impact of Visual Facilitation on Inter-Organizational Collaboration: an Experimental Study, Journal of Universal Computer Science, Vol. 17 (10), pp. 1430-1454.
  • Eppler, M.J., Pfister, R. (2010) Drawing Conclusions: Supporting Decision Making through Collaborative Graphic Annotations – A Classification of Sketchmarks. =mcm working paper, No. 1/2010, July 2010. St. Gallen: =mcm institute, University of St. Gallen.
  • Bischof, N., Eppler, M.J. (2010) Clarity in Knowledge Communication, in: Tochtermann, K., Maurer, H. (Eds). Proceedings of the Tenth International Knowledge Management Conference IKnow '10. Graz, Austria.
  • Bresciani, S. Eppler, M.J., Tan, M. and Chang, K. (2010) Conveying Knowledge Using Visualization vs. Text: Empirical Evidence from Asia and Europe, in: Tochtermann, K., Maurer, H. (Eds). Proceedings of the Tenth International Knowledge Management Conference IKnow '10. Graz, Austria. (Poster pdf)
  • Comi, A., Eppler, M.J. (2010) Challenges and Solutions for Knowledge Sharing in Inter-Organizational Teams: First Experimental Results on the Positive Impact of Visualization, in: Tochtermann, K., Maurer, H. (Eds). Proceedings of the Tenth International Knowledge Management Conference IKnow '10. Graz, Austria.
  • Kernbach, S., Eppler, M.J. (2010) The use of visualization in the communication of business strategies: An experimental evaluation in: IEEE Proceedings of the International Conference on Information Visualization, IV10, London, 2010.
  • Bresciani, S., Eppler, M.J. (2010) Choosing Knowledge Visualizations to Augment Cognition: the Managers’ View in: IEEE Proceedings of the International Conference on Information Visualization, IV10, London, 2010.
    Best paper award.
  • Eppler, M.J., Pfister, R. (2010) Drawing Conclusions: Supporting Decision Making through Collaborative Graphic Annotations in: IEEE Proceedings of the International Conference on Information Visualization, IV10, London, 2010.
  • Bresciani S., Eppler M.J., Subramanian S.V. (2010). Enhancing Group Information Sharing Through Interactive Visualization: Experimental Evidence. Academy of Management Meeting, August 6-10 2010, Montreal, Canada.
  • Bresciani S., Eppler M. (2010) Brand New Ventures? Insights on Start-Ups Branding Practices. The Journal of Product & Brand Management, Vol. 19 (5), pp. 356 – 366.
  • Bresciani S., Eppler M. (2010) Glocalizing visual communication in organizations. In: Bertagni, B., La Rosa M., Salvetti, F. (Eds.) Glocal working. Milan: Franco Angeli.
  • Eppler, M.J., Schmeil, A. (2010) Collaboration and Learning Patterns in 3D Environments: Emergence,
    Elements, Examples: In Hug, Theo & Maier, Ronald (Hg.) Medien - Wissen - Bildung: Explorationen
    visualisierter und kollaborativer Wissensräume. Innsbruck: Innsbruck University Press, 2010.
  • Schmeil, A., Eppler, M.J., Gubler, M. (2009) An Experimental Comparison of 3D Virtual Environments and Text Chats as Collaboration Tools, Electronic Journal of Knowledge Management, 5(7): 637-646.
  • Comi, A., Eppler, M.J. (2009) Building and Managing Strategic Alliances in Technology-Driven Start-Ups: A Critical Review of Literature. IMCA Working Paper 1/2009.
  • Comi, A., Eppler, M.J. (2009) Visualizing Organizational Competences: Problems, Practices, Perspectives. In Tochtermann, K., & Maurer, H. (Eds.), Proceedings of I-KNOW '09.
  • Bresciani, S., Eppler, M.J. (2009) The Benefits of Synchronous Collaborative Information Visualization: Evidence from an Experimental Evaluation. IEEE Transactions on Visualization and Computer Graphics, Vol. 15 (6), November/December 2009, pp. 1073-1080. Presented at InfoVis 2009 (VisWeek), October 13-16, Atlantic City, New Jersey, USA (view presentation).
  • Bresciani, S., Eppler, M.J. (2009) The Risks of Visualization: a Classification of Disadvantages Associated with Graphic Representations of Information. In: Schulz, P.J., Hartung, U., Keller, S. (Eds.), Identität und Vielfalt der Kommunikations-wissenschaft, UVK Verlagsgesellschaft mbH, Konstanz (Germany), pp. 165-178.
  • Schmeil, A., Eppler, M.J. (2009) Knowledge Sharing and Collaborative Learning in Second Life. Journal of Universal Computer Science, 15(3), 665-677.
  • Eppler, M.J., Schmeil, A. (2009) Learning and Knowledge Sharing in Virtual 3D Environments: A Classification of Interaction Patterns, in: Bertagni, F., La Rosa, M. Salvetti, F. (Eds.) Learn How to Learn. Milan: Franco Angeli.
  • Schmeil, A., Eppler, M.J. (2009) Formalizing and Promoting Collaboration in 3D Virtual Environments - A Blueprint for the Creation of Group Interaction Patterns, fortcoming in FaVE (Facets of Virtual Environments), ICST Lecture Notes Series by Springer (LNICST).
  • Eppler, M.J., Aeschimann, M. (2009) A Systematic Framework for Risk Visualization in Risk Management and Communication, in: Risk Management - An International Journal, 11 (2), April 2009: 67-89.
  • Bresciani, S., Eppler, M.J. (2009) Beyond Knowledge Visualization Usability: Toward a better Understanding of Business Diagram Adoption, In: Proceedings of the 13th International Conference on Information Visualization (IV09), Barcelona, 15-17 July 2009, IEEE.
  • Schmeil, A., Eppler, M.J. (2009) Virtual Team Collaboration: Avatars vs. Text Chat – An Experimental Comparison, forthcoming in Proceedings of ICICKM09, Montreal.
  • Eppler, M., Mengis, J. (2009) Wie Entscheider und Experten reden lernen [How Decision Makers and Experts learn to talk together], Harvard Business Manager, April: 50-58.
  • Eppler, M., Platts, K. (2009) Visual Strategizing: The Systematic Use of Visualization in the Strategic Planning Process, Long Range Planning LRP - International Journal of Strategic Management, 42 (1), February: 42-74. 
  • Schmeil, A., Eppler, M.J. (2008) Collaboration Patterns for Knowledge Sharing and Integration in Second Life: A Classification of Virtual 3D Group Interaction Scripts. Conference Proceedings I-KNOW 08, Graz, Austria.
  • Bresciani, S., Eppler, M.J. (2008) Do Visualizations Foster Experience Sharing and Retention in Groups? Towards an Experimental Validation. Conference Proceedings I-KNOW 08, Graz, Austria.
  • Eppler, M., Aeschimann, M. (2008) Envisioning Risk A Systematic Framework for Risk Visualization in Risk Management and Communication, in: ICA Working Paper #5/2008, University of Lugano (USI), Lugano, Switzerland.
  • Mengis, J., Eppler, M. (2008) Understanding and Managing Conversations from a Knowledge Perspective: An Analysis of the Roles and Rules of Face-to-face Conversations in Organizations, Organization Studies, 29: 1287-1313.
  • Eppler, M.J. & Ge J. (2008) Communicating with Diagrams: How Intuitive and Cross-cultural are Business Graphics? Euro Asia Journal of Management, 18 (35): 3-22.
  • Eppler, M. (2008) Classifying Knowledge Maps: Typologies and Application Examples, in: Lytras, M.D., Russ, M., Maier, R., Naeve, A. (Eds.) Knowledge Management Strategies, New York: IGI: 116-142.
  • Eppler, M., Bresciani, S. (2008) The perils of visualization: a review of the dysfunctional effects of images for communication based on information visualization studies, DGPuK 30th April - 2nd May 2008, Lugano, Switzerland
  • Eppler, M., Mengis, J., Bresciani, S. (2008) Seven Types of Visual Ambiguity: On the Merits and Risks of Multiple Interpretations of Collaborative Visualizations, in: Proceedings of the 12th International Conference on Information Visualization IV08, London: IEEE Press.
  • Blackwell, A., Phaal, R., Eppler, M., Crilly, N. (2008) Strategy Roadmaps: New Forms, New Practices, in: Proceedings of Diagrams 2008, Fifth International Conference on the Theory and Application of Diagrams.
  • Eppler, M.J.(2008), Jenseits der Folienpräsentation:Wissenskommunikation zwischen Entscheidern und Spezialisten, in: ICA Working Paper #4/2008, University of Lugano (USI), Lugano, Switzerland
  • Yang Li, Sun Guohui, Martin J. Eppler (2008) Making Strategy Work: A Literature Review on the Factors influencing Strategy Implementation. in: ICA Working Paper #2/2008, University of Lugano (USI), Lugano, Switzerland
  • Eppler, M. (2008) A Process-based Classification of Knowledge Maps, in: Journal of Knowledge and Process Management, 15(1): 59-71.
  • Bresciani S., Eppler M. (2008) The Risks of Visualization. A Classification of Disadvantages Associated with Graphic Representations of Information. in: ICA Working Paper #1/2008, University of Lugano (USI), Lugano, Switzerland
  • Bresciani S., Blackwell A.F., Eppler M. (2008) Choosing visualisations for collaborative work and meetings: A guide to usability dimensions, Darwin College Research Reports, DCRR [007], available online at www.dar.cam.ac.uk/dcrr/
  • Bresciani S., Blackwell A.F., Eppler M. (2008) A Collaborative Dimensions Framework: Understanding the Mediating Role of Conceptual Visualizations in Collaborative Knowledge Work. Proceedings of the 41st Hawaii International Conference on System Sciences (HICSS 2008).
  • Reinmann, G., Eppler, M. (2008) Wissenswege (Ways of Knowing). Berne: Huber.
  • Eppler, M.(2007) Knowledge Communication, in: Jennex, M.E. (Ed.) Knowledge Management:
    Concepts, Methodologies, Tools, and Applications, New York: IGI : 324-335.
  • Eppler, M. (2007) Forum: Toward a visual turn in collaboration analysis?, in:Building Research & Information, Volume 35 Issue 5.
  • Burkhard, R.A., Andrienko, G., Andrienko, N., Dykes, J., Koutamanis, A., Kienreich, W., Phaal, R., Blackwell, A.F., Eppler, M., Huang, J., Meagher, M., Grün, A., Lang, S., Perrin, D., Weber, W., Vande Moere, A., Herr, B., Börner, K., Fekete, J.D., Brodbeck, D (2007) Visualization Summit 2007: Ten Research Goals for 2010, in: Information Visualization: 169-188.
  • Eppler, M. (2007) Knowledge Communication Problems between Experts and Decision Makers: an Overview and Classification, in: The Electronic Journal of Knowledge Management, Volume 5, Issue 3: 291 - 300.
  • Bresciani, S., Eppler, M.J. (2007). Usability of Diagrams for Group Knowledge Work: Toward an Analytic Description.Conference Proceedings I-KNOW 07, Graz, Austria, pp.416-423.
  • Eppler, M.J. & Burkhard, R. (2007) Visual Representations in Knowledge Management: framework and cases, in: Journal of Knowledge Management, 4(11), 112-122
  • Lengler, R. & Eppler, M. (2007) Towards a Periodic Table of Visualization Methods for Management. IASTED Proceedings of the Conference on Graphics and Visualization in Engineering (GVE 2007), Clearwater, Florida, USA
  • Eppler, M.J. (2007) Information Quality in Electronic Government, in: Mayer-Schönberger, V., Lazer, D. (Eds.) Governance and Information Technology, MIT Press, 241-256.
  • Mengis, J. & Eppler, M. (2006) Seeing versus Arguing. The Moderating Role of Collaborative Visualization in Team Knowledge Integration, in: Journal of Universal Knowledge Management, 1 (3), 151-162.
  • Eppler, M.J., Platts, K., Kazancioglu, E. (2006) Visual Strategizing. The Systematic Use of Visualization in the Strategy Process, in: ICA Working Paper #7/2006, University of Lugano, Lugano
  • Eppler, M.J. (2006) A Comparison between Concept Maps, Mind Maps, Conceptual Diagrams, and Visual Metaphors as Complementary Tools for Knowledge Construction and Sharing, in: Information Visualization, 5(3): 202-210
  • Eppler, M.J. & Mengis, J. (2006) Wissensdialoge – Ansätze zu einem geprächsbasierten Ansatz des Wissensmanagement, in: Belliger, A., Krieger, D. (Eds.): Wissensmanagement in KMU (pp. 53-69), vdf Hochschulverlag, Zürich
  • Eppler, M.J. & Burkhard, R. (2006) A Framework for the Visual Representation of Knowledge, in: Proceedings of the Multi-Conference Wirtschaftsinformatik, February, Passau (Germany)
  • Eppler, M.J (2006) Towards a Pragmatic Taxonomy of Knowledge Maps, in: IEEE Proceedings of the 10th International Conference on Information Visualization (IV06), July, London
  • Lengler, R. (2006) Measuring Visual Literacy. A Prerequisite for Knowledge Visualization, in: IEEE Proceedings of the 10th International Conference on Information Visualization (IV06), July, London
  • Mengis, J., Eppler, M. (2006) Cultural Differences among Occupational Groups and their Impact on Communication Processes – The Case of Domain Experts and Decision Makers, in: Medienwissenschaft, 2/2006.
  • Eppler, M. & Mengis, J. (2005) Das Management von Wissensdialogen, in: Zeitschrift für Organisationsentwicklung, 4/05
  • Eppler, M. & Mengis, J. (2005) Zur Rolle von Gesprächen in Organisationen – Ansätze zu einem Management wissensintensiver Gespräche, in: Medienwissenschaft Schweiz, 2/2005
  • Eppler, M.J. (2005) let’s focus: A Visual Knowledge Communication Suite Enabling Knowledge Dialogues, in: Tochtermann, K., Maurer, H. (Eds.) Proceedings of the 5th International Conference on Knowledge Management (Iknow), Graz (Austria)
  • Mengis, J. & Eppler, M.J. (2005) Persistence through Visualization in Knowledge-intensive Conversations. In: IEEE Proceedings of the 9th International Conference on information Visualization (IV05), July, London (UK)
  • Küpers, W. & Eppler, M.J. (2005) Irony and Management. A Framework for its Application
    in Managerial Practice, in: Johansson U., Woodilla, J. (Eds.): Irony and Organizations: Epistemological claims and supporting field stories, CBS Press, Copenhagen, pp. 289-305
  • Mengis, J. & Eppler, M.J. (2005) Understanding and Managing Knowledge-intensive Conversations, in: Proceedings of the 2nd Annual Conference on Knowledge Management Asian Pacific Conference (KMAP), December, Wellington (New Zealand)
  • Mengis, J., Eppler, M.J. (2005) Inside the Black Box of Knowledge Integration: Managing Knowledge-intensive conversations, in: Proceedings of the European Academy of Management Conference (EURAM), May, Munich (Germany).
  • Mengis, J. & Eppler, M. (2005) Understanding and Managing Knowledge-intensive Conversations. An Appreciative Reading of the Literature on Conversations in Organizations and an Integrative Approach for their Management, #1/2005 ICA Working Paper, University of Lugano, Lugano
  • Eppler, M.J.(2005) Knowledge Communication, in: Schwartz, D.G. (Ed.) Encyclopedia of Knowledge Management. Idea Group
  • Eppler, M.J. (2005) The Concept of Knowledge Communication and Its Relevance to
    Management    , USI Research Note July 2006
  • Reinhardt, R., Eppler, M. (Eds.) (2004) Wissenskommunikation in Organisationen: Methoden, Instrumente, Theorien, Springer, Berlin
  • Eppler, M.J. Musacchio Adorisio, A. L., Mengis, J. (2004) Communicating to See (and Keep) the Big Picture. A Challenge in the Interaction of Managers and Specialists, ICA Working Paper #3/2004, University of Lugano, Lugano
  • Eppler, M.J. & Burkard, R.A., (2004) Knowledge Visualization. Towards a New Discipline and its Fields of Application, ICA Working Paper #2/2004, University of Lugano, Lugano. Forthcoming in: Schwartz, D.G. (Ed.) Encyclopedia of Knowledge Management. Idea Group.
  • Eppler, M.J., (2004) Knowledge Communication Problems between Experts and Managers. An Analysis of Knowledge Transfer in Decision Processes, ICA Working Paper #1/2004, University of Lugano, Lugano
  • Eppler, M. (2006) Managing Information Quality: Increasing the Value of Information in Knowledge-intensive Products and Processes, 2nd revised and extended edition, Springer, Berlin/New York (2nd Printing)
  • Eppler, M.J. & Mengis, J., (2004) The Concept of Information Overload: A Review of Literature from Organization Science, Accounting, Marketing, MIS, and Related Disciplines, in: The Information Society. An International Journal, 20(5): 1-20
  • Eppler, M.J. & Mengis, J., (2003) Analysten in politischen und betrieblichen Entscheidungsprozessen, Die Volkswirtschaft. Das Magazin für Wirtschaftspolitik, 76(6): 63-65
  • Schindler, M., Eppler, M (2003) Harvesting Project Knowledge: A Review of Project Learning Methods and Success Factors, International Journal of Project Management, 21, 219-228
  • Eppler, M.J. & Mengis, J., (2003) A Framework for Information Overload Research in Organizations. Insights from Organization Science, Accounting, Marketing, MIS, and Related Disciplines, #1/2003 ICA Working Paper, University of Lugano, Lugano
  • Eppler, M.J., (2002) Managing Knowledge Content Quality - Lessons from IT-Analysts
  • Eppler, M., (2001) Making Knowledge Visible Through Intranet Knowledge Maps: Concepts, Elements, Cases. Proceedings of the 34th Hawaii International Conference on System Sciences (HICSS)
  • Eppler, M., Will, M. (2001) Branding Knowledge, in: International Journal of Brand Management, 8 (6): 445-457.
  • Eppler, M.J., (2000) Conceptual Managment Tools. A Guide to Essential Models for Knowledge Workers
  • Eppler, M., Sukowski, O. (2000) Managing Team Knowledge, in: European Management Journal, 18(3): 334-341