USI - Knowledge Communication USI - Università della Svizzera italiana USI - Knowledge Communication University of St. Gallen

Publications

  • Bünzli, F., Eppler, M.J. forthcoming. Strategizing for Social Change in Nonprofit Contexts: A Typology of Communication Approaches in Public Communication Campaigns, in: Nonprofit Management & Leadership, forthcoming

  • Müller-Stewens, G., Dinh, T., Hartmann, B., Eppler, M., Bünzli, F., 2018. The professionalization of humanitarian organizations: The art of balancing multiple stakeholder interests at the ICRC. Berlin : Springer.

  • Eppler, M.J., Kernbach, S. 2018. Meet Up! Stuttgart: Schäffer-Poeschel [International Book Award Winner]

  • Bresciani, S. & Eppler, M.J. (2017) The collaborative dimensions of argument maps: A socio-visual approach. Semiotica, 220, pp.199–216.

  • Alexander, E., Eppler, M. J., Bresciani, S., (2016). Visual Replay Methodology: A Mixed Methods Approach for Group Discussion Analysis. Journal of Mixed Methods Research, DOI: 10.1177/1558689816664479, p.1-19.

  • McGrath, L., Bresciani, S. & Eppler, M. J. (2016). We Walk the Line: Provisional Icon Appearance on Virtual Whiteboards Triggers Elaborative Dialogue and Creativity. Computers in Human Behavior, 63, pp. 717–726.

  • Alexander, E., Bresciani, S. & Eppler, M. J. (2015). Understanding the Impact of Visual Representation Restrictiveness on Experience Sharing: an Experimental Assessment. Journal of Visual Languages and Computing, 31, pp. 30-46.

  • Bresciani, S. & Eppler, M.J. (2015). The Pitfalls of Visual Representations: A Review and Classification of Common Errors Made while Designing and Interpreting Visualizations. Sage Open: DOI 10.1177/2158244015611451 Published 14 October 2015.

  • Comi, A. Eppler, M.J. (2015). Diagnosing Capabilities in Family Firms: An Overview of Visual Research Methods and Suggestions for Future Applications. Journal of Family Business Strategy, 5(1): 41-51.

  • Bresciani, S., Eppler, M. J. (2015). Extending TAM to Information Visualization: A Framework for Evaluation. Electronic Journal of Information System Evaluation, 18 (1).

  • Alexander, E., Bresciani, S., Eppler, M.J. (2015). Knowledge Scaffolding Visualizations: a Guiding Framework. Knowledge Management & E-Learning: An International Journal, 7 (2).

  • Kernbach, S., Bresciani, S., Eppler, M.J. (2015) Slip-Sliding-Away: A Review of the Literature on the Constraining Qualities of PowerPoint. Business and Professional Communication Quarterly, forthcoming.

  • Alexander, E., Bresciani, S. Eppler, M. J. (2015). A Re-Play Analysis Methodology for Small-Group Communication Research: Unique Characteristics, Potential Benefits and Application Guide. Proceedings of the 2015 International Communication Association Annual Conference, San Antonio, Puerto Rico.

  • Alexander, E., Bresciani, S., Eppler, M. J. (2015). The Effect of System-embedded Visual Restrictiveness on Experience Sharing. Academy of Management Meeting 2015, Vancouver, 7-11 August 2015. Best papers proceedings.

  • Eppler, M.J., Kernbach, S. (2015). Supporting Knowledge-intensive Collaboration through Interactive Dynamic Diagrams. Proceedings of the 2015 International Conference on Collaboration Technologies and Systems (CTS 2015), May 2015, Atlanta, USA. Outstanding Paper Award.

  • Alexander, E., Eppler, M. J., Bresciani, S. (2015). A Visual Re-Play Methodology for Group Discussion Analysis. Academy of Management Meeting 2015, Vancouver, 7-11 August 2015.  

  • Alexander, E., Bresciani, S., Eppler, M.J. (2014) How Visual Restrictiveness Affects Group Communication Effectiveness: Experimental Evidence. Proceedings of the International Conference on Communication, Media, Technology and Design (ICCMTD), 24-26 April Istanbul, Turkey 2014.

  • Eppler, M.J., Pfister, R. (2014) Best of Both Worlds: Hybrid Knowledge Visualization in Police Crime Fighting, in: Journal of Knowledge Management, 4(18), 824 – 840.

  • Kernbach, S., Eppler, M.J. & Bresciani, S. (2014). The Use of Visualization in the Communication of Business Strategies: An Experimental Evaluation. International Journal of Business Communication, 52 (2), 164-187.

  • Comi, A. Eppler, M.J. (2014). Diagnosing Capabilities in Family Firms: An Overview of Visual Research Methods and Suggestions for Future Applications. Journal of Family Business Strategy, 5(1), 41-51.

  • Alexander, E., Bresciani, S. & Eppler, M. J. (2014). How Visual Restrictiveness Affects Group Communication Effectiveness: Experimental Evidence. Proceedings of the International Conference on Communication, Media, Technology and Design (ICCMTD), 24-26 April 2014, Istanbul, Turkey.

    Comi, A., Eppler, M.J., Herrmann, A., Schlager, T. (2013) Cognitive Biases in New Technology Appropriation: An experiment on the impact of judgmental and presentational priming. Proceedings of the 2013 International Conference on Information Systems (ICIS), Milan.

  • Alexander, E., Eppler, M. J., & Bresciani, S. (2013). Knowledge Scaffolding: A Classification of Visual Structures for Knowledge Communication in Teams. Proceedings of the 13th International Conference on Knowledge Management and Knowledge Technologies IKNOW (pp. 8:1–8:8). New York, NY, USA: ACM. doi:10.1145/2494188.2494200.

  • Loubeau, P. R., & Alexander, E. (2013). Online Apparel and Accessories: Most Purchased Product Among Bulgarian and Croatian Millenials. In IBEC 2013: The Changing Face of Globalization, Session 1.2.A, pp.116-123. San Francisco: College of Business (State University).

  • Bresciani S., Eppler M. (2013). Knowledge Visualization for Social Entrepreneurs. IEEE Proceedings of the 16th International Conference Information Visualization IV13,  15-18 July 2013, London, U.K.
    Best paper award

  • Eppler M., Forbes Öste H., Bresciani S. (2013). An Experimental Evaluation on the Impact of Visual Facilitation Modes on Idea Generation in Teams. IEEE Proceedings of the 16th International Conference Information Visualization IV13, 15-18 July 2013, London, U.K.

  • Kernbach S., Bresciani, S. (2013). 10 Years after Tufte’s “Cognitive Style of PowerPoint”: Synthesizing its Constraining Qualities. IEEE Proceedings of the 16th International Conference Information Visualization IV13, 15-18 July 2013, London, U.K.

  • Comi A., Bischof N., Eppler M.J. (2013). Beyond Projection. Using Collaborative Visualizations to Conduct Qualitative Interviews. Qualitative Research in Organizations and Management.

  • Bresciani S., Eppler M. (2013). Visual Material Practices in Teams: A Collaborative Dimensions Approach. EURAM Annual Cconference (European Academy of Management), Istanbul, 26-29 June 2013.

  • Bresciani S., Eppler M. (2013). Understanding the Visual in Team Communication: A Collaborative Dimensions Approach, International Communication Association conference ICA 2013, London, 17-21 June 2013.

  • Comi, A. Eppler M.J. (2013). Epistemic Actions in Visual Strategy Ideation: Exploring the (re-) appropriation of visual artefacts for strategy making. 3rd Organizations, Artifacts and Practices (OAP) Workshop on "Time, History and Materiality in Management and Organization Studies". 13-14 June 2013, London School of Economics, London, UK.

  • Eppler, M. J.,  Bresciani, S. (2013). Visualization in Management: From Communication to Collaboration. A Response to Zhang, Journal of Visual Languages and Computing. Vol. 24, Issue, pp. 146–149.
  • Eppler, M.J., Mengis, J., Bresciani, S. (2013). Siete tipos de ambigüedad visual y sus funciones ambivalentes para la colaboración en grupos. Presentation held at the interdisciplinary Fronteras Nebulosas Conference on “Ambiguity in the Social Sciences and the Humanities,” University of St. Gallen, St. Gallen, April 4-6, 2013.

  • Comi A., Eppler M.J. (2012). Visual Artefacts in Inter-Organizational Teamwork: Exploring the Duality between Designed and Emergent Use. EGOS sub-theme 56: Practices of Inter-Organizational Collaboration: Designed or Emerging?, July 5-7th, Helsinki, Finland.

  • Eppler, M.J., Pfister, R. (2012) Paths to Success: A sketch-based creativity method for teams and individuals. Proceedings of the 16th International Conference on Information Visualization. Montpellier: IEEE Press.
  • Vetterli, C., Hoffmann, F, Brenner, W., Eppler, M.J., Uebernickel, F. (2012) Assessing Prototypes and Team Performance in Design Thinking Innovation Projects. 2012. – EURAM European Academy of Management, Rotterdam, The Netherlands.
  • Hoffmann, F., Eppler, M. J., Bresciani, S. (2012) Business Model Ideation: An Experimental Approach for the Evaluation of Team-based Methods. 2012.  EURAM European Academy of Management. Rotterdam, The
    Netherlands.
  • Hoffmann, F., Eppler, M.J., (2012) Idea generation methods in entrepreneurship education – an overview and assessment. Proceedings of the 16th Annual Interdisciplinary Entrepreneurship Conference, G Forum 2012, Potsdam, Germany.
  • Eppler, M.J., Hoffmann, F. (2012) Does method matter? : An experiment on collaborative business model idea generation in teams. Innovation: Management, Policy & Practice. Vol. 14 (2), 217-232.
  • Eppler M.J., Hoffmann F., Bresciani S. (2011). New Business Models through Collaborative Idea Generation. International Journal of Innovation Management. Vol. 15 (6), 1323-1341.
  • Schmeil, A., Eppler, M.J. (2012)  A Structured Approach for Designing Collaboration Experiences for Virtual Worlds. In: Journal of the Association for Information Systems, 10(13) 2012, pp. 836-860.
  • Bresciani S., Tan M., Eppler M.J. (2012) Augmenting Communication with Visualization: Effects on Emotional and Cognitive Response IADIS International Journal on WWW/Internet. Vol. 9 (2).
  • Pfister, R.A., Eppler, M.J. (2012) The Benefits of Sketching for Knowledge Management, Journal of Knowledge Management, Vol. 16 (2).
  • Comi A., Eppler M.J. (2011). Inter-Organizational Teams as a Mode of Coordination across Organizations: A Critical Review of Literature . ASQ-HEC-OMT Conference on Coordination within and among Organizations, 13-14th June 2011, Paris.
  • Eppler, M.J., Hoffmann, F., Pfister, R. (2011) Rigor and Relevance in Management Typologies: Assessing the Quality of Qualitative Classifications. =mcm working paper, No. 1/2011, July 2011. St. Gallen: =mcm institute, University of St. Gallen.
  • Eppler, M.J., Mengis, J. (2011) Drawing Distinctions: The Visualization of Classification in Qualitative Research. =mcm working paper, No. 2/2011, July 2011. St. Gallen: =mcm institute, University of St. Gallen.
  • Eppler, M.J., Pfister, R. (2011) Sketching as a Tool for Knowledge Management: An Interdisciplinary Literature Review on its Benefits, in: Proceedings of the 11th International Conference of Knowledge Management Iknow, Graz. Best paper award.
  • Comi, A., Eppler, M.J. (2011) Visual Representations as Carriers and Symbols of Organizational Knowledge, in: Proceedings of the 11th International Conference of Knowledge Management Iknow, Graz.
  • Eppler, M.J. (2011)  What makes an Effective Knowledge Visualization? A Review of Seminal Concepts, in: Proceedings of the 15th International Conference on Information Visualization. IEEE: London.
  • Bischof, N., Comi, A., Eppler, M.J. (2011) Knowledge Visualization in Qualitative Methods – or how can I see what I say? in: Proceedings of the 15th International Conference on Information Visualization. IEEE: London.
  • Eppler, M.J., Hoffmann, F. & Bresciani, S. (2011) Generating new business models: The role of artifacts in collaborative idea generation. EURAM Annual conference, 1-4th June 2011: Tallin, Estonia.
  • Eppler, M.J., Bresciani, S. Tan, M. & Chang, K. (2011) Expanding the Boundaries of LSP Research: Using Intercultural Experiments to Examine the Role of Visual Representations in Text Comprehension and Retention. In Petersen, M. and Engberg, J. (eds.): (Re-)Conceptualising LSP Research: Methods and Aims, Bern etc.: Lang (Linguistic Insights).
  • Bresciani S., Eppler M., Tan, M., (2011) Communicating Strategy Across Cultures with Visualization: An Experimental Evaluation. Academy of Management annual meeting, 12-16 August 2011: San Antonio, Texas.
  • Bresciani S., Tan, M., Eppler M.J. (2011) Augmenting Communication with Visualization: Effects on Emotional and Cognitive Response. IADIS ICT, Society and Human Beings 2011 (ICT 2011), 20-26th July 2011: Rome, Italy.
  • Eppler, M.J., Hoffmann, F. & Bresciani, S. (2011) New Business Models through Collaborative Idea Generation. Proceedings of the XXII ISPIM Conference (International Society for Professional Innovation Management), 12-15th June 2011: Hamburg, Germany.
  • Bresciani S., Eppler M., Tan, M., (2011) The Impact of Visual Mapping on Emotion and Cognition. International Exploratory Workshop, 3-4th June, 2011: Franklin College Switzerland, Lugano.
  • Hoffmann, F., Eppler, M.J. (2011) Challenges and Visual Solutions for Strategic Business Model Innovation. In: Hülsmann, M., Pfeffermann, N. (Eds.) Strategies and Communications for Innovations. Berlin: Springer.
  • Schmeil, A., Eppler, M.J. (2011) A Framework for Avatar-Based Collaboration. in: Hinrichs, R. (Ed.) Research Handbook on Virtual Worlds. New York: Emerald.
  • Bischof, N., Eppler, M.J. (2011) Caring for Clarity in Knowledge Communication, Journal of Universal Computer Science, Vol. 17 (10), pp. 1455-1473.
  • Comi, A., Eppler, M.J. (2011) Assessing the Impact of Visual Facilitation on Inter-Organizational Collaboration: an Experimental Study, Journal of Universal Computer Science, Vol. 17 (10), pp. 1430-1454.
  • Eppler, M.J., Pfister, R. (2010) Drawing Conclusions: Supporting Decision Making through Collaborative Graphic Annotations – A Classification of Sketchmarks. =mcm working paper, No. 1/2010, July 2010. St. Gallen: =mcm institute, University of St. Gallen.
  • Bischof, N., Eppler, M.J. (2010) Clarity in Knowledge Communication, in: Tochtermann, K., Maurer, H. (Eds). Proceedings of the Tenth International Knowledge Management Conference IKnow '10. Graz, Austria.
  • Bresciani, S. Eppler, M.J., Tan, M. and Chang, K. (2010) Conveying Knowledge Using Visualization vs. Text: Empirical Evidence from Asia and Europe, in: Tochtermann, K., Maurer, H. (Eds). Proceedings of the Tenth International Knowledge Management Conference IKnow '10. Graz, Austria. (Poster pdf)
  • Comi, A., Eppler, M.J. (2010) Challenges and Solutions for Knowledge Sharing in Inter-Organizational Teams: First Experimental Results on the Positive Impact of Visualization, in: Tochtermann, K., Maurer, H. (Eds). Proceedings of the Tenth International Knowledge Management Conference IKnow '10. Graz, Austria.
  • Kernbach, S., Eppler, M.J. (2010) The use of visualization in the communication of business strategies: An experimental evaluation in: IEEE Proceedings of the International Conference on Information Visualization, IV10, London, 2010.
  • Bresciani, S., Eppler, M.J. (2010) Choosing Knowledge Visualizations to Augment Cognition: the Managers’ View in: IEEE Proceedings of the International Conference on Information Visualization, IV10, London, 2010.
    Best paper award.
  • Eppler, M.J., Pfister, R. (2010) Drawing Conclusions: Supporting Decision Making through Collaborative Graphic Annotations in: IEEE Proceedings of the International Conference on Information Visualization, IV10, London, 2010.
  • Bresciani S., Eppler M.J., Subramanian S.V. (2010). Enhancing Group Information Sharing Through Interactive Visualization: Experimental Evidence. Academy of Management Meeting, August 6-10 2010, Montreal, Canada.
  • Bresciani S., Eppler M. (2010) Brand New Ventures? Insights on Start-Ups Branding Practices. The Journal of Product & Brand Management, Vol. 19 (5), pp. 356 – 366.
  • Bresciani S., Eppler M. (2010) Glocalizing visual communication in organizations. In: Bertagni, B., La Rosa M., Salvetti, F. (Eds.) Glocal working. Milan: Franco Angeli.
  • Eppler, M.J., Schmeil, A. (2010) Collaboration and Learning Patterns in 3D Environments: Emergence,
    Elements, Examples: In Hug, Theo & Maier, Ronald (Hg.) Medien - Wissen - Bildung: Explorationen
    visualisierter und kollaborativer Wissensräume. Innsbruck: Innsbruck University Press, 2010.
  • Schmeil, A., Eppler, M.J., Gubler, M. (2009) An Experimental Comparison of 3D Virtual Environments and Text Chats as Collaboration Tools, Electronic Journal of Knowledge Management, 5(7): 637-646.
  • Comi, A., Eppler, M.J. (2009) Building and Managing Strategic Alliances in Technology-Driven Start-Ups: A Critical Review of Literature. IMCA Working Paper 1/2009.
  • Comi, A., Eppler, M.J. (2009) Visualizing Organizational Competences: Problems, Practices, Perspectives. In Tochtermann, K., & Maurer, H. (Eds.), Proceedings of I-KNOW '09.
  • Bresciani, S., Eppler, M.J. (2009) The Benefits of Synchronous Collaborative Information Visualization: Evidence from an Experimental Evaluation. IEEE Transactions on Visualization and Computer Graphics, Vol. 15 (6), November/December 2009, pp. 1073-1080. Presented at InfoVis 2009 (VisWeek), October 13-16, Atlantic City, New Jersey, USA (view presentation).
  • Bresciani, S., Eppler, M.J. (2009) The Risks of Visualization: a Classification of Disadvantages Associated with Graphic Representations of Information. In: Schulz, P.J., Hartung, U., Keller, S. (Eds.), Identität und Vielfalt der Kommunikations-wissenschaft, UVK Verlagsgesellschaft mbH, Konstanz (Germany), pp. 165-178.
  • Schmeil, A., Eppler, M.J. (2009) Knowledge Sharing and Collaborative Learning in Second Life. Journal of Universal Computer Science, 15(3), 665-677.
  • Eppler, M.J., Schmeil, A. (2009) Learning and Knowledge Sharing in Virtual 3D Environments: A Classification of Interaction Patterns, in: Bertagni, F., La Rosa, M. Salvetti, F. (Eds.) Learn How to Learn. Milan: Franco Angeli.
  • Schmeil, A., Eppler, M.J. (2009) Formalizing and Promoting Collaboration in 3D Virtual Environments - A Blueprint for the Creation of Group Interaction Patterns, fortcoming in FaVE (Facets of Virtual Environments), ICST Lecture Notes Series by Springer (LNICST).
  • Eppler, M.J., Aeschimann, M. (2009) A Systematic Framework for Risk Visualization in Risk Management and Communication, in: Risk Management - An International Journal, 11 (2), April 2009: 67-89.
  • Bresciani, S., Eppler, M.J. (2009) Beyond Knowledge Visualization Usability: Toward a better Understanding of Business Diagram Adoption, In: Proceedings of the 13th International Conference on Information Visualization (IV09), Barcelona, 15-17 July 2009, IEEE.
  • Schmeil, A., Eppler, M.J. (2009) Virtual Team Collaboration: Avatars vs. Text Chat – An Experimental Comparison, forthcoming in Proceedings of ICICKM09, Montreal.
  • Eppler, M., Mengis, J. (2009) Wie Entscheider und Experten reden lernen [How Decision Makers and Experts learn to talk together], Harvard Business Manager, April: 50-58.
  • Eppler, M., Platts, K. (2009) Visual Strategizing: The Systematic Use of Visualization in the Strategic Planning Process, Long Range Planning LRP - International Journal of Strategic Management, 42 (1), February: 42-74. 
  • Schmeil, A., Eppler, M.J. (2008) Collaboration Patterns for Knowledge Sharing and Integration in Second Life: A Classification of Virtual 3D Group Interaction Scripts. Conference Proceedings I-KNOW 08, Graz, Austria.
  • Bresciani, S., Eppler, M.J. (2008) Do Visualizations Foster Experience Sharing and Retention in Groups? Towards an Experimental Validation. Conference Proceedings I-KNOW 08, Graz, Austria.
  • Eppler, M., Aeschimann, M. (2008) Envisioning Risk A Systematic Framework for Risk Visualization in Risk Management and Communication, in: ICA Working Paper #5/2008, University of Lugano (USI), Lugano, Switzerland.
  • Mengis, J., Eppler, M. (2008) Understanding and Managing Conversations from a Knowledge Perspective: An Analysis of the Roles and Rules of Face-to-face Conversations in Organizations, Organization Studies, 29: 1287-1313.
  • Eppler, M.J. & Ge J. (2008) Communicating with Diagrams: How Intuitive and Cross-cultural are Business Graphics? Euro Asia Journal of Management, 18 (35): 3-22.
  • Eppler, M. (2008) Classifying Knowledge Maps: Typologies and Application Examples, in: Lytras, M.D., Russ, M., Maier, R., Naeve, A. (Eds.) Knowledge Management Strategies, New York: IGI: 116-142.
  • Eppler, M., Bresciani, S. (2008) The perils of visualization: a review of the dysfunctional effects of images for communication based on information visualization studies, DGPuK 30th April - 2nd May 2008, Lugano, Switzerland
  • Eppler, M., Mengis, J., Bresciani, S. (2008) Seven Types of Visual Ambiguity: On the Merits and Risks of Multiple Interpretations of Collaborative Visualizations, in: Proceedings of the 12th International Conference on Information Visualization IV08, London: IEEE Press.
  • Blackwell, A., Phaal, R., Eppler, M., Crilly, N. (2008) Strategy Roadmaps: New Forms, New Practices, in: Proceedings of Diagrams 2008, Fifth International Conference on the Theory and Application of Diagrams.
  • Eppler, M.J.(2008), Jenseits der Folienpräsentation:Wissenskommunikation zwischen Entscheidern und Spezialisten, in: ICA Working Paper #4/2008, University of Lugano (USI), Lugano, Switzerland
  • Yang Li, Sun Guohui, Martin J. Eppler (2008) Making Strategy Work: A Literature Review on the Factors influencing Strategy Implementation. in: ICA Working Paper #2/2008, University of Lugano (USI), Lugano, Switzerland
  • Eppler, M. (2008) A Process-based Classification of Knowledge Maps, in: Journal of Knowledge and Process Management, 15(1): 59-71.
  • Bresciani S., Eppler M. (2008) The Risks of Visualization. A Classification of Disadvantages Associated with Graphic Representations of Information. in: ICA Working Paper #1/2008, University of Lugano (USI), Lugano, Switzerland
  • Bresciani S., Blackwell A.F., Eppler M. (2008) Choosing visualisations for collaborative work and meetings: A guide to usability dimensions, Darwin College Research Reports, DCRR [007], available online at www.dar.cam.ac.uk/dcrr/
  • Bresciani S., Blackwell A.F., Eppler M. (2008) A Collaborative Dimensions Framework: Understanding the Mediating Role of Conceptual Visualizations in Collaborative Knowledge Work. Proceedings of the 41st Hawaii International Conference on System Sciences (HICSS 2008).
  • Reinmann, G., Eppler, M. (2008) Wissenswege (Ways of Knowing). Berne: Huber.
  • Eppler, M.(2007) Knowledge Communication, in: Jennex, M.E. (Ed.) Knowledge Management:
    Concepts, Methodologies, Tools, and Applications, New York: IGI : 324-335.
  • Eppler, M. (2007) Forum: Toward a visual turn in collaboration analysis?, in:Building Research & Information, Volume 35 Issue 5.
  • Burkhard, R.A., Andrienko, G., Andrienko, N., Dykes, J., Koutamanis, A., Kienreich, W., Phaal, R., Blackwell, A.F., Eppler, M., Huang, J., Meagher, M., Grün, A., Lang, S., Perrin, D., Weber, W., Vande Moere, A., Herr, B., Börner, K., Fekete, J.D., Brodbeck, D (2007) Visualization Summit 2007: Ten Research Goals for 2010, in: Information Visualization: 169-188.
  • Eppler, M. (2007) Knowledge Communication Problems between Experts and Decision Makers: an Overview and Classification, in: The Electronic Journal of Knowledge Management, Volume 5, Issue 3: 291 - 300.
  • Bresciani, S., Eppler, M.J. (2007). Usability of Diagrams for Group Knowledge Work: Toward an Analytic Description.Conference Proceedings I-KNOW 07, Graz, Austria, pp.416-423.
  • Eppler, M.J. & Burkhard, R. (2007) Visual Representations in Knowledge Management: framework and cases, in: Journal of Knowledge Management, 4(11), 112-122
  • Lengler, R. & Eppler, M. (2007) Towards a Periodic Table of Visualization Methods for Management. IASTED Proceedings of the Conference on Graphics and Visualization in Engineering (GVE 2007), Clearwater, Florida, USA
  • Eppler, M.J. (2007) Information Quality in Electronic Government, in: Mayer-Schönberger, V., Lazer, D. (Eds.) Governance and Information Technology, MIT Press, 241-256.
  • Mengis, J. & Eppler, M. (2006) Seeing versus Arguing. The Moderating Role of Collaborative Visualization in Team Knowledge Integration, in: Journal of Universal Knowledge Management, 1 (3), 151-162.
  • Eppler, M.J., Platts, K., Kazancioglu, E. (2006) Visual Strategizing. The Systematic Use of Visualization in the Strategy Process, in: ICA Working Paper #7/2006, University of Lugano, Lugano
  • Eppler, M.J. (2006) A Comparison between Concept Maps, Mind Maps, Conceptual Diagrams, and Visual Metaphors as Complementary Tools for Knowledge Construction and Sharing, in: Information Visualization, 5(3): 202-210
  • Eppler, M.J. & Mengis, J. (2006) Wissensdialoge – Ansätze zu einem geprächsbasierten Ansatz des Wissensmanagement, in: Belliger, A., Krieger, D. (Eds.): Wissensmanagement in KMU (pp. 53-69), vdf Hochschulverlag, Zürich
  • Eppler, M.J. & Burkhard, R. (2006) A Framework for the Visual Representation of Knowledge, in: Proceedings of the Multi-Conference Wirtschaftsinformatik, February, Passau (Germany)
  • Eppler, M.J (2006) Towards a Pragmatic Taxonomy of Knowledge Maps, in: IEEE Proceedings of the 10th International Conference on Information Visualization (IV06), July, London
  • Lengler, R. (2006) Measuring Visual Literacy. A Prerequisite for Knowledge Visualization, in: IEEE Proceedings of the 10th International Conference on Information Visualization (IV06), July, London
  • Mengis, J., Eppler, M. (2006) Cultural Differences among Occupational Groups and their Impact on Communication Processes – The Case of Domain Experts and Decision Makers, in: Medienwissenschaft, 2/2006.
  • Eppler, M. & Mengis, J. (2005) Das Management von Wissensdialogen, in: Zeitschrift für Organisationsentwicklung, 4/05
  • Eppler, M. & Mengis, J. (2005) Zur Rolle von Gesprächen in Organisationen – Ansätze zu einem Management wissensintensiver Gespräche, in: Medienwissenschaft Schweiz, 2/2005
  • Eppler, M.J. (2005) let’s focus: A Visual Knowledge Communication Suite Enabling Knowledge Dialogues, in: Tochtermann, K., Maurer, H. (Eds.) Proceedings of the 5th International Conference on Knowledge Management (Iknow), Graz (Austria)
  • Mengis, J. & Eppler, M.J. (2005) Persistence through Visualization in Knowledge-intensive Conversations. In: IEEE Proceedings of the 9th International Conference on information Visualization (IV05), July, London (UK)
  • Küpers, W. & Eppler, M.J. (2005) Irony and Management. A Framework for its Application
    in Managerial Practice, in: Johansson U., Woodilla, J. (Eds.): Irony and Organizations: Epistemological claims and supporting field stories, CBS Press, Copenhagen, pp. 289-305
  • Mengis, J. & Eppler, M.J. (2005) Understanding and Managing Knowledge-intensive Conversations, in: Proceedings of the 2nd Annual Conference on Knowledge Management Asian Pacific Conference (KMAP), December, Wellington (New Zealand)
  • Mengis, J., Eppler, M.J. (2005) Inside the Black Box of Knowledge Integration: Managing Knowledge-intensive conversations, in: Proceedings of the European Academy of Management Conference (EURAM), May, Munich (Germany).
  • Mengis, J. & Eppler, M. (2005) Understanding and Managing Knowledge-intensive Conversations. An Appreciative Reading of the Literature on Conversations in Organizations and an Integrative Approach for their Management, #1/2005 ICA Working Paper, University of Lugano, Lugano
  • Eppler, M.J.(2005) Knowledge Communication, in: Schwartz, D.G. (Ed.) Encyclopedia of Knowledge Management. Idea Group
  • Eppler, M.J. (2005) The Concept of Knowledge Communication and Its Relevance to
    Management    , USI Research Note July 2006
  • Reinhardt, R., Eppler, M. (Eds.) (2004) Wissenskommunikation in Organisationen: Methoden, Instrumente, Theorien, Springer, Berlin
  • Eppler, M.J. Musacchio Adorisio, A. L., Mengis, J. (2004) Communicating to See (and Keep) the Big Picture. A Challenge in the Interaction of Managers and Specialists, ICA Working Paper #3/2004, University of Lugano, Lugano
  • Eppler, M.J. & Burkard, R.A., (2004) Knowledge Visualization. Towards a New Discipline and its Fields of Application, ICA Working Paper #2/2004, University of Lugano, Lugano. Forthcoming in: Schwartz, D.G. (Ed.) Encyclopedia of Knowledge Management. Idea Group.
  • Eppler, M.J., (2004) Knowledge Communication Problems between Experts and Managers. An Analysis of Knowledge Transfer in Decision Processes, ICA Working Paper #1/2004, University of Lugano, Lugano
  • Eppler, M. (2006) Managing Information Quality: Increasing the Value of Information in Knowledge-intensive Products and Processes, 2nd revised and extended edition, Springer, Berlin/New York (2nd Printing)
  • Eppler, M.J. & Mengis, J., (2004) The Concept of Information Overload: A Review of Literature from Organization Science, Accounting, Marketing, MIS, and Related Disciplines, in: The Information Society. An International Journal, 20(5): 1-20
  • Eppler, M.J. & Mengis, J., (2003) Analysten in politischen und betrieblichen Entscheidungsprozessen, Die Volkswirtschaft. Das Magazin für Wirtschaftspolitik, 76(6): 63-65
  • Schindler, M., Eppler, M (2003) Harvesting Project Knowledge: A Review of Project Learning Methods and Success Factors, International Journal of Project Management, 21, 219-228
  • Eppler, M.J. & Mengis, J., (2003) A Framework for Information Overload Research in Organizations. Insights from Organization Science, Accounting, Marketing, MIS, and Related Disciplines, #1/2003 ICA Working Paper, University of Lugano, Lugano
  • Eppler, M.J., (2002) Managing Knowledge Content Quality - Lessons from IT-Analysts
  • Eppler, M., (2001) Making Knowledge Visible Through Intranet Knowledge Maps: Concepts, Elements, Cases. Proceedings of the 34th Hawaii International Conference on System Sciences (HICSS)
  • Eppler, M., Will, M. (2001) Branding Knowledge, in: International Journal of Brand Management, 8 (6): 445-457.
  • Eppler, M.J., (2000) Conceptual Managment Tools. A Guide to Essential Models for Knowledge Workers
  • Eppler, M., Sukowski, O. (2000) Managing Team Knowledge, in: European Management Journal, 18(3): 334-341